THE QUINXI CUSTOMER RETENTIONS FRAMEWORK
Quinxi achieved significant results in customer retention through implementing a structured, methodical and life cycle approach to customer retentions with our other clients . The framework is a combination of Big Deliverables, Data Science, Implementation and Tracking Outcomes – All designed to achieved sustainable customer retention within our clients environment.
THE QUINXI KAIZEN SQUAD
After mapping operations functions against operational excellence components found elsewhere in the industry, we then size the opportunities to move a client’s operations to a more mature environment. We use a structured approach that allows for the creation of business cases specific to operations which provides - a cleaner operation landscape, with less ambiguity, and a change “book-of-work” aligning to strategy, and more importantly is measurable
THE QUINXI OPERATIONS MATURITY FRAMEWORK
Quinxi conducts a strategic assessment exercise, after which the business drivers and initiatives are aligned to the strategy. In parallel we assess the programme & project maturity across the organisation, and establish a portfolio management capability ensuring focus, balance and alignment which ensures delivery excellence across the organisation.
THE QUINXI STRATEGICALLY POSITIONED ENTERPRISE PORTFOLIO
Our Quinxi Kaizen team conducts a series of assessments to identify improvement opportunities across the business, and proceeds to quantify the remedial efforts, and provides a series of business cases to be prioritised by the client. Whilst establishing a continuous improvement capability in the business the Kaizen team also expedites the change efforts and provides feedback through various reporting outlets
Designed by Tiana Steyn, 2025 - QuinXi Re-branding 2025
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